DANIEL THOMAS

Hospitality Professional

A brief introduction...

A driven, proactive and ambitious professional with expertise in the luxury hospitality and cruise industries.  Achieved breakthrough results whilst fast-tracked through finance and operational roles in corporate and front of house environments.  Embedded three new management roles within two luxury cruise brands, paving the way for transformational change whilst achieving revenues in excess of $100M PA. Reputation for having strong interpersonal and management skills including coaching, motivation & developing individuals and future leaders.  Excellent communication and presentation skills in regular face-to-face interactions with executive leadership, HNW clients, plus experience in working with different nationalities and cultures.

Headline Experience

Hotel Manager 

March 2023 to Present 

 

Guest Relations Director 

September 2021 to March 2023

Project Manager 

Fixed Term Contract: November 2020 to September 2021 

Revenue & Communication Manager

February 2019 to February 2021 

Business Manager: Cunard Onboard Sales & Direct Corporate Partnerships

January 2018 to February 2019

Senior Loyalty & Cruise Sales Manager

May 2017 to January 2018

Loyalty & Cruise Sales Manager

December 2015 to May 2017 

Personal Cruise Expert

September 2013 to December 2015 

For more detailed information on experience, click here

Education

Cardiff Metropolitan University – Business Management 
September 2014 to December 2015 
 
Peter Symonds College, Winchester U.K. 

September 2011 to June 2013

A Level: 
  • Business Studies 
  • Economics 
  • Geography 
AS Level: 
  • Law
Thornden School, Chandlers Ford U.K. 

September 2006 to June 2011

12 GCSE’s Grades A to C.